So, my internet lovelies, it seems I managed to slip away from you unnoticed last week. Hehe...
I've just returned from house-hunting and Hubby-visiting in London, followed by a weekend together in the Greek islands celebrating our best friends' gorgeous sunset wedding. Ooopah!
Yeah... It's not a bad life, I know, but more on that (and pictures) later. I still need a few more days to sort everything out and, of course, handle more details of our move...
In the meantime, I'll just tell you my dreadful tale of what it took to get back to Dallas. I will preface this with, "I hate the airline industry. ALL OF IT" and I'm saying this having worked for a travel company (and loved it)...
On my one of my flights, I overheard an older lady reminiscing on what flying was like twenty years ago...
"These young people don't know any different," she told her companion, "but if they only knew how simple it used to be... without all of these security hassles, actually getting on the flight you booked... they would be APPALLED at how it is today."
Well, I didn't have much experience with international travel when I was... umm, eight, so I have no idea what it was like to fly back then, but I am certainly just as appalled, I'm sure.
First of all, my flight booking was lost... twice. After patiently drumming my fingernails on the ticketing counter for a good half hour, my reservation was eventually found. However, I was informed that I still wouldn't be guaranteed a seat on the flight...
He handed me my boarding passes with a less than sincere, "Good luck getting home."
On the way to my gate, I just happened to notice there was a flight headed directly to Dallas (same airlines). They were in the middle of boarding the flight, but I walked up to the counter anyway. I explained my situation and sweetly asked the gate agent if I could fly stand-by. I was the second person they called and that is precisely how I got home.
Best he could do, my ass...
Frankly, I don't know another other profession where you can basically refuse to do you JOB by telling you customers, "Tough! Sucks to be you. ha-ha". Do you?
I've just returned from house-hunting and Hubby-visiting in London, followed by a weekend together in the Greek islands celebrating our best friends' gorgeous sunset wedding. Ooopah!
Yeah... It's not a bad life, I know, but more on that (and pictures) later. I still need a few more days to sort everything out and, of course, handle more details of our move...
In the meantime, I'll just tell you my dreadful tale of what it took to get back to Dallas. I will preface this with, "I hate the airline industry. ALL OF IT" and I'm saying this having worked for a travel company (and loved it)...
On my one of my flights, I overheard an older lady reminiscing on what flying was like twenty years ago...
"These young people don't know any different," she told her companion, "but if they only knew how simple it used to be... without all of these security hassles, actually getting on the flight you booked... they would be APPALLED at how it is today."
Well, I didn't have much experience with international travel when I was... umm, eight, so I have no idea what it was like to fly back then, but I am certainly just as appalled, I'm sure.
First of all, my flight booking was lost... twice. After patiently drumming my fingernails on the ticketing counter for a good half hour, my reservation was eventually found. However, I was informed that I still wouldn't be guaranteed a seat on the flight...
"Huh? But I paid for this seat... like MONTHS upon MONTH ago..."After rolling his eyes and sighing dramatically, he pounded his keyboard for a while and re-routed me to three extra cities, with absolutely no guarantee that I would get on any of those flights. Also, I would get home at 3 am, as opposed to 8 PM, as I had previously planned, but he assured me that was the best he could do for me...
"Yeah, but the plane is overbooked and we can't say whether or not you can get on it."
"Oh okay... well, what happens if I can't get on this flight?"
"I don't know. I guess you just have to wait and see... By the way, it's been delayed for two hours, so you're going to miss your connecting flight, too. Sorry."
"That's it? Sorry? Can you tell me when the next flight departs? Or book me on another connecting flight?"
"Nope."
"Isn't that your JOB to get me on a flight home?"
He handed me my boarding passes with a less than sincere, "Good luck getting home."
On the way to my gate, I just happened to notice there was a flight headed directly to Dallas (same airlines). They were in the middle of boarding the flight, but I walked up to the counter anyway. I explained my situation and sweetly asked the gate agent if I could fly stand-by. I was the second person they called and that is precisely how I got home.
Best he could do, my ass...
Frankly, I don't know another other profession where you can basically refuse to do you JOB by telling you customers, "Tough! Sucks to be you. ha-ha". Do you?
5 comments:
oh GEEZ...well, good thing you were paying attention!
Can't wait to see pictures...you were missed while you were away. :D
I noticed you were gone. And, where are the London pictures? Did you get a place? HOW WAS GREECE? Did you eat your weight in gyros?
Airlines! UGH. HATE THEM. Maybe that is why I don't fly?
I am seething on your behalf. I was just saying today that if had been as incompetent at my job as most people are today I'd have been fired. The only up side is that as miserable as your experience was, he deals with irate people all day every day. Nah, on second thought, that doesn't make me feel any better.
I hate that guy!
Way to make it happen yourself. You go girl. He sounds so rude.
UGH! This is what I hate about traveling for work...I'm dreading doing this in the fall. Glad you got back safe and sound without flogging that guy.
Post a Comment